Refund and Returns Policy

Thank you for shopping at Glow by Tiannah. We take pride in providing high-quality skincare products and ensuring the satisfaction of our customers. Due to the nature of our products and for the safety and hygiene of all our customers, we maintain a strict no return and no refund policy.

Please note the following:

  1. Final Sale: All purchases made on our website are final. Once your order has been processed and shipped, we cannot accept returns or offer refunds for any reason.
  2. Product Quality: We take stringent measures to ensure that all our products meet the highest quality standards. If you receive a damaged or defective product, please contact our customer service team within 48 hours of receiving your order. We may require photographic evidence of the damage or defect.
  3. Allergy Disclaimer: Our products are made with high-quality ingredients, but individual reactions can vary. We recommend performing a patch test before using any new product. Glow by Tiannah is not responsible for any adverse reactions or allergies that may occur.
  4. Order Cancellations: Once an order is placed, it cannot be canceled. Please ensure that your order details are accurate before completing your purchase.
  5. Shipping Issues: We are not responsible for delays, lost packages, or any issues arising from the shipping process once the order has left our facility. Any claims should be filed directly with the shipping carrier.

Contact Us: If you have any questions or concerns regarding our No Return or Refund Policy, please contact us at info@glowbytiannah.com.ng. We are here to assist you and address any issues promptly.

By completing your purchase, you acknowledge and agree to our No Return or Refund Policy.

Need help?

Contact us at info@glowbytiannah.com.ng for questions related to refund and enquiries.